WORK HOURS:  Mon thru Fri - Day Shift Schedule.  Event schedule will require employee to be able to work nights, weekends, and holiday work hours.

If you applied for either of the Restaurant Manager position for Bojangles' Famous Chicken n' Biscuits or Einstein Bros. Bagels for the Charlotte Convention Center, you do not have to apply for this position.  Your resume' will be reviewed for this position also.  Thank you.

Please review the job requirements carefully before applying for this position. 

Candidates without the minimum qualifications and experiences will not be considered. 

This job description is intended to provide an outline of essential duties of this position.  It is not intended to cover all aspects of the position.  Duties may vary under the direction of the reporting supervisor and are subject to change at any time with or without prior notice at the discretion of the CRVA.

Reports To: Einstein Manager
Department: Concessions
Status:  Part time 
Supervises: Einstein team members 

Purpose:
Assist Einstein Manager with maintaining compliance with applicable federal and state regulations regarding safety, health, and the sale of Einstein food and beverages. Organize work assignments for maximum productivity.

Essential Duties and Responsibilities:
• Trains and motivates Einstein staff.
• Assists Manager with standard inventory controls and procedures.
• Adheres to both Convention Center and Einstein methods and policies.
• Assists Manager with Einstein store and inventory.
• Assists Manager with all records and detailed daily cash balance reports.
• Resolves complaints.
• Researches, records, and recommends remedial actions for reported non-usable, slow moving and excess stock.
• Researches discrepancies between inventory and stock control records.  Recommends strategies to resolve and prevent.
• Establishes and maintains cooperative working relationships with those contacted in the course of work.
• Maintain cooperative working relationship with all Einstein and Convention Center departments.
• Communicate via two-way radio.
• Meets workplace sanitation and safety guidelines at all times.
• Maintain professional attire, image and demeanor at all times.
• Comply with all CRVA and Convention Center policies and procedures.
• Perform other duties as requested.
• Must be able to work flexible hours to include evenings, weekends, and holidays.

Knowledge/Skills/Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The education/experience, language skills, mathematical skills, reasoning ability and physical demands required for this position are representative.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Food service or customer service related associates degree.
• 2 years supervisory experience in a quick service restaurant environment.
• Ability to operate kitchen and POS equipment.
• Excellent written and verbal skills. Ability to communicate information effectively to managers, customers and the general public.
• Problem solving skills. 
• Knowledge of warehouse techniques, working knowledge of computer spreadsheets and word processing programs, i.e. Word, Excel, etc. General office equipment experience.

Deadline to apply:
Position is open until filled

To apply for the position, please complete an application or send your resume (Include Salary Requirements)to:

Renee B. Colson, PHR
HR Representative

Charlotte Regional Visitors Authority (CRVA)
501 South College Street
Charlotte, NC 28202

E-mail: Job1@crva.com

NO PHONE CALLS