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Audio/Visual Technical Support


Location:   NASCAR Hall of Fame
Openings: 1
Type: Full Time
Expected Travel: +/- 5%

Please review the job requirements carefully before applying for this position. 

Candidates without the minimum qualifications and experiences will not be considered. 


This job description is intended to provide an outline of essential duties of this position.  It is not intended to cover all aspects of the position.  Duties may vary under the direction of the reporting supervisor and are subject to change at any time with or without prior notice at the discretion of the CRVA.

Reports To:  A/V Technical Supervisor 
Department:  Operations & Guest Services 
Work Schedule:  Schedule is based on work requirements.  Employee must be able to work flexible hours including evenings, holidays, and weekends. 
FLSA:  Exempt – Salaried
   
This job description is intended to provide an outline of essential duties of this position.  It is not intended to cover all aspects of the position.  Duties may vary under the direction of the reporting supervisor and are subject to change at any time with or without prior notice at the discretion of the CRVA.

Purpose of Position 
Function as a working AV systems technician for the purpose of operating, maintaining and servicing custom audio, video and control systems installed at the NASCAR Hall of Fame. In addition to performing routine start up and shut down procedures and ensuring the smooth technical operation of the system, this position will perform routine inspections, preventative maintenance procedures, troubleshoot problems and perform general repairs to equipment as required. This position is a hands-on position which will require the candidate to thoroughly understand audio, video and control technologies, have a core technician’s skill set to perform regular service and repairs of the system and assist in the commissioning and programming of the system as required and for new content.

Prior to opening the position will interface with the NASCAR Hall of Fame Exhibits Manager and external contractors including but not limited to the AV Integration, Interactive Developers, and Exhibition Designers as well as CRVA and City staff, to ensure that the Hall is securing an AV System that is reliable and sustainable. The position will participate in the installation and commissioning of the system.

Post opening, the position will interface with the A/V Technical Supervisor to insure a smooth daily operation of the AV system within the facility.

Responsible for supporting the operation, upkeep and upgrade of all audiovisual systems throughout the museum in addition to AV equipment set up as required for day to day operation event requirements.

Professional Relationships:
Includes but is not limited to:
• NHOF Exhibits Department
• External Contractors
• A/V Integration
• Interactive Developers
• Exhibition Designers
• CRVA Management & Staff

Essential Duties and Responsibilities:
• Understand and maintain all lighting, projectors, screens, monitors, computers, audio processors and amplifiers, loudspeakers and control systems, within the NHOF..
• Daily start-up, monitoring and shut down of exhibits and control room systems.
• Assist the Supervisor in maintaining the daily preventative maintenance journal.
• Perform weekly preventative maintenance audits and fine-tune systems as required.
• Be able to perform routine and emergency maintenance on all systems.
• Assist in maintaining the PC network on which most of the system is based
• Assist in routine preventative maintenance audits
• Set up and teardown of necessary AV equipment for all events as assigned.

Technical Operations
• Technical start up and shut down of the system
• Ensure smooth operation of media playback
• Coordinate with on-site technical staff and subcontractors as required
• Perform job paperwork such as daily or weekly reports.
• Generate, manage and maintain detailed technical logs and ensure that logs are accurate and up to date.
Preventative Maintenance, Service & Repairs
• Provide on-site first line emergency and preventative service to the NASCAR Hall of Fame
• Perform routine service and cleaning of system components
• Troubleshoot technical issues regarding operation, playback, and performance of all computer, video, audio and control hardware devices
• Change and clean filters on all projectors and amplifiers
• Perform regular alignment and color balancing of all projectors.
• Perform software updates as required for all computer, video, audio and control hardware devices
• Manage and maintain AV network as required
• Perform regular servicing of equipment and repairs as required. If repairs are beyond in-house capabilities, manage and coordinate repairs through outside contractors.
Media Upgrades
• Perform media upgrades as required. This will include uploading new audio and video files to AV players.
• Perform basic programming to accommodate for new media files.
• To communicate effectively with direct supervisor and other team members
• Business related travel to various industry and race events required  – Distance & Local  +/-5%

Standard Duties & Responsibilities
• Maintain professional attire, image and demeanor at all times.
• Attend all meetings and training sessions as required.
• Comply with CRVA policies, including facility policies in which the employee performs work.
• Perform other duties as requested.

Knowledge/Skills/Abilities:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Candidates without these minimum qualifications and experiences will not be considered. 
• Associates Degree in A/V preferred
• One to Three years of professional servicing  experience in the audio visual industry
• Hands-on installation experience and knowledge of audiovisual and control system
• Experience with audio DSP device programming.
• Experience with Peavey Nion Media Matrix and Medialon programming
• Attend training for certifications based upon the company needs.
• Experience in developing AV systems a plus
• Intermediate to Advanced skill level with Microsoft Office
• Proficient with internet technologies including network technologies both hardware and software
• Solid understanding of audiovisual and control technologies including but not limited to:
o Audio, video and control signal flow
o AV Networks
o Audio speakers and amplifiers
o Video projectors
o Control interface devices such as touch screens, KVM switches, etc..
o AV players such as multi-track audio players and MPEG-2 video players
o Medialon, Peavey Nion Media Matrix and Rhaon control hardware and software
o PC Windows environment
o PC Networks
o EXCEL
o LCD, DLP Projectors
o Plasma, LCD and CRT Monitors
o Touchscreens
o Theatrical Lighting Systems
o Audio Systems
o Portable PA systems
o Video Systems
o AV Control Systems Software

• Solid understanding of MPEG-2 encoding for video content and .wav file formats for audio playback
• Ability to install and wire AV systems for general repairs and service
• Ability to interface well with clients and co-workers
• Ability to supervise staff and sub-contract labor teams
• Must be able to multitask and have excellent organizational skills
• Excellent written and verbal communication skills.
• Ability to left 50 pounds
• Must be able to work at elevated heights
• May be required to work in a kneeling or stooping position for a prolonged period of time

ADA Specifications & the Work environment
To perform this job successfully, an individual must be able to perform each essential/standard duty satisfactorily.  The education/experience, language skills, mathematical skills, reasoning ability and physical demands required for this position are representative.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Dealine to apply:
Friday, March 12, 2010

To apply for the position, please complete an application or send your resume (Include Salary Requirements)to:

Renee B. Colson, PHR
HR Representative

Charlotte Regional Visitors Authority (CRVA)
501 South College Street
Charlotte, NC 28202

E-mail: Job10@crva.com

NO PHONE CALLS




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 CRVA Application for Employment 
 CRVA Vendor Diversity Program 
 E-verify Participation Notice - English

 E-verify Participation Notice - Spanish

 Right To Work Notice - English

 Right To Work Notice - Spanish

  
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